Toronto & Greater Toronto Area Online service requests available anytime
Home / How It Works
Customer Journey

From first request
to completed service.

A simple, organized path designed to reduce missed calls and keep every customer request moving.

A simpler service experience

Four clear steps.

Call us during business hours or submit an online service request at any time.

Start your request →
01

Call, chat or submit

Start through the channel that works best for you.

02

Share the details

Provide the location, service type, timing and a brief description of the project.

03

Review and follow up

Our team reviews the request and contacts you about the appropriate next step.

04

Schedule and complete

The work is planned and completed with safety, quality and efficiency in mind.